Zendesk Launches Partner Program in Europe

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February 3, 2012
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Zendesk Launches Partner Program in Europe

LONDON, February 3, 2012/PRNewswire/ --

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    Now More Than 4,000 European Customers can Benefit From the Growing Zendesk Ecosystem

    Zendesk (http://www.zendesk.com), the cloud-based help desk support platform, is
today announcing the launch of a series of partner programs in Europe allowing customers
who refer additional customers to earn a referral fee. The program, called Zendesk
Ambassadors, is open to anyone, from a one-man business to a multi-national.

    Companies that become Zendesk Ambassadors not only have the chance to make money from
representing the fastest growing customer service software in the world, they also get to
associate their brand with a leader in the cloud computing space. Zendesk Ambassadors also
gain access to private forums and meet-ups with the Zendesk team. Members of the
Ambassador Program can go on to become a Zendesk Authorised Partner, an exclusive,
invite-only, partner program.

    Authorised Partners provide professional services, such as consulting, integration,
and migration services, plus training to Zendesk customers. Authorised Partners also
receive a referral fee for leads that become customers and in return receive leads from
Zendesk customers in need of professional services. Customers must first be an Ambassador
before they can be invited to be an Authorised Partner.

    "Zendesk partners offer a deep understanding of our products," said Matt Price, Vice
President and General Manager, EMEA. "Whether you need consulting, technical assistance,
custom development or any other services with Zendesk, you will find a knowledgeable
partner to help you in our partner network."

    The Ambassador and Authorised Partner program join the company's existing three
partner programs in Europe: its Solution, Integration, and Incubator partners.

    Zendesk Solution Partners

    Zendesk's Solution Partners are recommended for companies wanting help with their
Zendesk implementation. European Solution Partners include Valiantys, Seibert Media,
beecom, Clearvision, Coherence Design, Frumatic, Soluzionisubito and White Stratus.

    Zendesk Integration Partners

    Zendesk's Integration Partners are technology companies that integrate with Zendesk.
Partners based in Europe include Atlassian, edocr, LiveChat, CapsuleCRM, Firetext,
LogMeIn, KPI dashboard, Nexmo, Podio, SAManage, TactileCRM and RunMyProcess.

    Zendesk Incubator Partners

    Zendesk's Incubator Partners serve Europe's ever-growing start-up community by
offering free access to the Zendesk Plus+ plan for a year. Incubator Partners, such as
Team Europe Ventures, Le Camping, hackFWD, TechHub, Techcelerate and Seedcamp, help
encourage more start-ups to follow some of the best practices around customer service.
More than 100 start-ups are already using Zendesk's free software, totalling approximately
EUR250,000 worth of investment from the company so far.

    About Zendesk

    Zendesk is the leading provider of proven, cloud-based help desk software. For growing
organisations, Zendesk is the fastest way to enable great customer service. More than
15,000 Zendesk customers, including Adobe, Sony, OpenTable and Groupon, trust Zendesk with
their most valuable assets: their customers, partners, and employees. Founded in 2007,
Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners. Learn
more at http://www.zendesk.com.

   
    Media Contact
    Claire Treacy
    clairet@balloupr.com
    +44(0)7816-130-664

Source: Zendesk

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