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S3 Group and Teleplan Extend Alliance into Europe
DUBLIN and AMSTERDAM, February 22, 2012/PRNewswire-FirstCall/ --
S3 Group, a global enabler of high quality digital TV Content Delivery Platforms, has
extended its alliance with Teleplan into Europe. The alliance between both companies was
announced in September 2011 for North America. The extension of their partnership, on a
non-exclusive basis, to Europe is driven by the continuous outsourcing trend in the
industry and the resulting success which both companies have accomplished as part of the
North America collaboration.
Teleplan, one of the leading global providers of integrated End-to-End after-market
services for the computers, communications and consumer electronics industries, is also
specialized in aftermarket service solutions for digital devices where automated testing
is a key service component. These automated tests on defective digital TV devices are
performed by using S3 Group's StormTest(R) Decision Line.
"The extension of our alliance with S3 Group into Europe means that we can enhance the
consumer experience when an issue occurs by diagnosing faults on ever more complex devices
and shorten TAT (turnaround times) back to the end-users' homes where availability or
service is all that matters thus driving key industry metrics such as Net Promoter Score,"
said Gotthard Haug, CEO of Teleplan.
StormTest Decision Line is an automated test solution that provides a reliable and
repeatable method of determining consumer device quality. StormTest Decision Line
significantly lowers the number of no-fault-found devices that are sent back into the
field.
"Teleplan's track record in Europe as a provider of excellent integrated End-to-End
after-market services to the digital TV industry is proven and we are delighted to extend
our alliance with Teleplan to this important region," said John O'Brien, CEO of S3 Group.
"As operators in Europe start to roll out more hybrid devices with more sophisticated
features, the requirement for proven automated test solutions will become an increasingly
important part of Teleplan's high-quality lifecycle care services to this industry. The
success of our relationship in North America is validation to this very statement."
About Teleplan International N.V:
Teleplan International N.V. is one of the top suppliers of high-tech integrated
end-to-end aftermarket services and provides total lifecycle care solutions for the world
of Computers, Communications and Consumer Electronics ("3Cs"). The lifecycle care concept
ranges from simple repairs to the most sophisticated technological and electronic
solutions. Headquartered in Amsterdam/Schiphol, the Netherlands, Teleplan currently
operates from 24 sites in Europe, North America, Asia and Australia with approximately
5,300 employees.
For further information please visit: http://www.teleplan.com.
About S3 Group:
S3 Group's Digital TV Business Unit helps digital TV companies develop and maintain
the highest quality content delivery platforms. It is recognized as the world leader in
system integration services and automated testing products which are deployed by
engineering, supply chain and operations departments of operators and technology providers
globally. Founded in 1986, S3 Group, headquartered in Dublin, Ireland, has development
centers in Ireland, USA, Poland, Czech Republic and Portugal with sales offices and
representatives worldwide. Visit http://www.s3group.com/tv-technology and
http://www.twitter.com/S3Group1 for further information. For more information about
StormTest Decision Line, please visit http://bit.ly/decisionline.
Source: Teleplan International N.V.
Contact: Monika Collée, Teleplan International N.V.,
Tel.: +31-6-1110-9049, Email: monika.collee@teleplan.com; Contact: Tracey Sheehy, Breakaway Communications for S3 Group, +1-212-616-6003, tsheehy@breakawaycom.com
S3 Group and Teleplan Extend Alliance into Europe
DUBLIN and AMSTERDAM, February 22, 2012/PRNewswire-FirstCall/ --
S3 Group, a global enabler of high quality digital TV Content Delivery Platforms, has
extended its alliance with Teleplan into Europe. The alliance between both companies was
announced in September 2011 for North America. The extension of their partnership, on a
non-exclusive basis, to Europe is driven by the continuous outsourcing trend in the
industry and the resulting success which both companies have accomplished as part of the
North America collaboration.
Teleplan, one of the leading global providers of integrated End-to-End after-market
services for the computers, communications and consumer electronics industries, is also
specialized in aftermarket service solutions for digital devices where automated testing
is a key service component. These automated tests on defective digital TV devices are
performed by using S3 Group's StormTest(R) Decision Line.
"The extension of our alliance with S3 Group into Europe means that we can enhance the
consumer experience when an issue occurs by diagnosing faults on ever more complex devices
and shorten TAT (turnaround times) back to the end-users' homes where availability or
service is all that matters thus driving key industry metrics such as Net Promoter Score,"
said Gotthard Haug, CEO of Teleplan.
StormTest Decision Line is an automated test solution that provides a reliable and
repeatable method of determining consumer device quality. StormTest Decision Line
significantly lowers the number of no-fault-found devices that are sent back into the
field.
"Teleplan's track record in Europe as a provider of excellent integrated End-to-End
after-market services to the digital TV industry is proven and we are delighted to extend
our alliance with Teleplan to this important region," said John O'Brien, CEO of S3 Group.
"As operators in Europe start to roll out more hybrid devices with more sophisticated
features, the requirement for proven automated test solutions will become an increasingly
important part of Teleplan's high-quality lifecycle care services to this industry. The
success of our relationship in North America is validation to this very statement."
About Teleplan International N.V:
Teleplan International N.V. is one of the top suppliers of high-tech integrated
end-to-end aftermarket services and provides total lifecycle care solutions for the world
of Computers, Communications and Consumer Electronics ("3Cs"). The lifecycle care concept
ranges from simple repairs to the most sophisticated technological and electronic
solutions. Headquartered in Amsterdam/Schiphol, the Netherlands, Teleplan currently
operates from 24 sites in Europe, North America, Asia and Australia with approximately
5,300 employees.
For further information please visit: http://www.teleplan.com.
About S3 Group:
S3 Group's Digital TV Business Unit helps digital TV companies develop and maintain
the highest quality content delivery platforms. It is recognized as the world leader in
system integration services and automated testing products which are deployed by
engineering, supply chain and operations departments of operators and technology providers
globally. Founded in 1986, S3 Group, headquartered in Dublin, Ireland, has development
centers in Ireland, USA, Poland, Czech Republic and Portugal with sales offices and
representatives worldwide. Visit http://www.s3group.com/tv-technology and
http://www.twitter.com/S3Group1 for further information. For more information about
StormTest Decision Line, please visit http://bit.ly/decisionline.
Source: Teleplan International N.V.
Contact: Monika Collée, Teleplan International N.V.,
Tel.: +31-6-1110-9049, Email: monika.collee@teleplan.com; Contact: Tracey Sheehy, Breakaway Communications for S3 Group, +1-212-616-6003, tsheehy@breakawaycom.com