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ClickSoftware Provides its Customers with a Set of Ready to Deploy Extensible Mobile Business Apps
ClickSoftware launches ServiceOptimization Suite Version 8.1.6 which includes a first batch of mobile business apps
BURLINGTON, Massachusetts, February 23, 2012/PRNewswire-FirstCall/ --
ClickSoftware Technologies Ltd [http://www.clicksoftware.com ]. (NasdaqGS: CKSW), the
leading provider of automated workforce management and optimization solutions
[http://www.clicksoftware.com/solutions/index.asp ] for the service industry, today
launched version 8.1.6 of its Workforce Management Platform. In addition, the latest
release provides rich functional enhancements to ClickSoftware's scheduling, business
intelligence, forecasting and employee rostering solutions.
The new mobile business apps enable ClickSoftware's customers to rapidly build,
configure, deploy and update important mobile business functionality including field
sales, employee collaboration, timesheets, employee safety, business workflow, navigation
and location, allowing for even greater workforce flexibility and productivity. Service
businesses now have the freedom to configure and deploy as many or as few apps as required
in order to best fit the needs of their workforce. Easily integrated with existing
enterprise systems, ClickSoftware's mobility solutions, including the new apps, are device
agnostic and are able to run on almost any tablet or smart phone.
"By further harnessing the power of our already efficient mobile solutions,
ServiceOptimization Suite 8.1.6 further increases mobile workforce productivity, while
adding to overall end-client satisfaction," said Dr. Moshe BenBassat, Chairman and CEO of
ClickSoftware. "The problem for enterprises is that employees today use individual,
unconnected apps in order to bridge the gap between consumer apps and enterprise systems.
By incorporating all the functionality that mobile workers require, such as GPS directions
alongside a client work order and address, ClickSoftware is creating an efficient,
all-in-one mobile solution available anywhere, at any time, on any device."
ServiceOptimization Suite 8.1.6 contains many enhancements including:
- Enhancement of the Platform's predictive task duration intelligence
leveraging information from recent history to better predict future task durations.
For service businesses, this provides greater accuracy and predictability in creating
and executing their schedules.
- Technical enhancements to ClickSchedule's web-client interface and appointment
booking processes providing unrivalled response times.
- The introduction of a web-client interface for ClickAnalyze. The new version
of ClickAnalyze Reporting places greater control in the hands of the users giving them
flexible data manipulation techniques, on the fly, and visualizing the results using
graphs.
ClickSoftware has included the new business Apps within the release of
ServiceOptimization Suite 8.1.6 as a precursor to the full-scale launch of the
ClickAppStore which is coming soon.
About ClickSoftware
ClickSoftware is the leading provider of automated workforce management and
optimization solutions for every size of service business. Our portfolio of solutions,
available on demand and on premises, create business value through higher levels of
productivity, customer satisfaction and operational efficiency. Our patented concept of
'continuous planning and scheduling' incorporates customer demand forecasting, long and
short term capacity planning
[http://www.clicksoftware.com/solutions-service-chain-optimization-workforce-planning-software.htm ]
, shift planning, real-time scheduling, mobility and location-based services, as
well as on-going communication with the consumer on the expected arrival time of the
service resource.
As the pioneers of the 'W6' concept more than 30 years ago, we have perfected
solutions for solving a wide variety of problems on Who does What, for Whom, with What,
Where and When. The combination of proven technology with educational services helps
businesses find the right balance between reducing costs, increasing customer
satisfaction, employee preferences and industry regulations/legislation. ClickSoftware's
solutions manage hundreds of thousands of resources in service businesses across a variety
of industries and geographies. Our flexible deployment approach, breadth and depth of
solutions and strong partnerships with leading CRM/ERP vendors and system integrators
makes us the number one choice to deliver superb business performance to any organization.
The company is headquartered in the United States and Israel, with offices across Europe,
and Asia Pacific. For more information, please visit http://www.clicksoftware.com.
Follow us on Twitter [http://twitter.com/ClickSoftware ].
Safe Harbor Statement
This press release contains express or implied forward-looking statements within the
Private Securities Litigation Reform Act of 1995 and other U.S Federal securities laws.
These forward-looking statements include, but are not limited to, those statements
regarding expected benefits from using ServiceOptimization Suite Version 8.1.6. Such
"forward-looking statements" involve known and unknown risks, uncertainties and other
factors that may cause actual results or performance to differ materially from those
projected, including those discussed in the "Risk Factors" section and elsewhere in
ClickSoftware's annual report on Form 20-F for the year ended December 31, 2010 and in
subsequent filings with the Securities and Exchange Commission. Except as otherwise
required by law, ClickSoftware is under no obligation to (and expressly disclaims any such
obligation to) update or alter its forward-looking statements whether as a result of new
information, future events or otherwise.
ClickSoftware Company Contact
Melissa Circe
ClickSoftware
melissa.circe@clicksoftware.com
+1-(781)-272-5903 Ext: 2272
Source: ClickSoftware Technologies Ltd
ClickSoftware Provides its Customers with a Set of Ready to Deploy Extensible Mobile Business Apps
ClickSoftware launches ServiceOptimization Suite Version 8.1.6 which includes a first batch of mobile business apps
BURLINGTON, Massachusetts, February 23, 2012/PRNewswire-FirstCall/ --
ClickSoftware Technologies Ltd [http://www.clicksoftware.com ]. (NasdaqGS: CKSW), the
leading provider of automated workforce management and optimization solutions
[http://www.clicksoftware.com/solutions/index.asp ] for the service industry, today
launched version 8.1.6 of its Workforce Management Platform. In addition, the latest
release provides rich functional enhancements to ClickSoftware's scheduling, business
intelligence, forecasting and employee rostering solutions.
The new mobile business apps enable ClickSoftware's customers to rapidly build,
configure, deploy and update important mobile business functionality including field
sales, employee collaboration, timesheets, employee safety, business workflow, navigation
and location, allowing for even greater workforce flexibility and productivity. Service
businesses now have the freedom to configure and deploy as many or as few apps as required
in order to best fit the needs of their workforce. Easily integrated with existing
enterprise systems, ClickSoftware's mobility solutions, including the new apps, are device
agnostic and are able to run on almost any tablet or smart phone.
"By further harnessing the power of our already efficient mobile solutions,
ServiceOptimization Suite 8.1.6 further increases mobile workforce productivity, while
adding to overall end-client satisfaction," said Dr. Moshe BenBassat, Chairman and CEO of
ClickSoftware. "The problem for enterprises is that employees today use individual,
unconnected apps in order to bridge the gap between consumer apps and enterprise systems.
By incorporating all the functionality that mobile workers require, such as GPS directions
alongside a client work order and address, ClickSoftware is creating an efficient,
all-in-one mobile solution available anywhere, at any time, on any device."
ServiceOptimization Suite 8.1.6 contains many enhancements including:
- Enhancement of the Platform's predictive task duration intelligence
leveraging information from recent history to better predict future task durations.
For service businesses, this provides greater accuracy and predictability in creating
and executing their schedules.
- Technical enhancements to ClickSchedule's web-client interface and appointment
booking processes providing unrivalled response times.
- The introduction of a web-client interface for ClickAnalyze. The new version
of ClickAnalyze Reporting places greater control in the hands of the users giving them
flexible data manipulation techniques, on the fly, and visualizing the results using
graphs.
ClickSoftware has included the new business Apps within the release of
ServiceOptimization Suite 8.1.6 as a precursor to the full-scale launch of the
ClickAppStore which is coming soon.
About ClickSoftware
ClickSoftware is the leading provider of automated workforce management and
optimization solutions for every size of service business. Our portfolio of solutions,
available on demand and on premises, create business value through higher levels of
productivity, customer satisfaction and operational efficiency. Our patented concept of
'continuous planning and scheduling' incorporates customer demand forecasting, long and
short term capacity planning
[http://www.clicksoftware.com/solutions-service-chain-optimization-workforce-planning-software.htm ]
, shift planning, real-time scheduling, mobility and location-based services, as
well as on-going communication with the consumer on the expected arrival time of the
service resource.
As the pioneers of the 'W6' concept more than 30 years ago, we have perfected
solutions for solving a wide variety of problems on Who does What, for Whom, with What,
Where and When. The combination of proven technology with educational services helps
businesses find the right balance between reducing costs, increasing customer
satisfaction, employee preferences and industry regulations/legislation. ClickSoftware's
solutions manage hundreds of thousands of resources in service businesses across a variety
of industries and geographies. Our flexible deployment approach, breadth and depth of
solutions and strong partnerships with leading CRM/ERP vendors and system integrators
makes us the number one choice to deliver superb business performance to any organization.
The company is headquartered in the United States and Israel, with offices across Europe,
and Asia Pacific. For more information, please visit http://www.clicksoftware.com.
Follow us on Twitter [http://twitter.com/ClickSoftware ].
Safe Harbor Statement
This press release contains express or implied forward-looking statements within the
Private Securities Litigation Reform Act of 1995 and other U.S Federal securities laws.
These forward-looking statements include, but are not limited to, those statements
regarding expected benefits from using ServiceOptimization Suite Version 8.1.6. Such
"forward-looking statements" involve known and unknown risks, uncertainties and other
factors that may cause actual results or performance to differ materially from those
projected, including those discussed in the "Risk Factors" section and elsewhere in
ClickSoftware's annual report on Form 20-F for the year ended December 31, 2010 and in
subsequent filings with the Securities and Exchange Commission. Except as otherwise
required by law, ClickSoftware is under no obligation to (and expressly disclaims any such
obligation to) update or alter its forward-looking statements whether as a result of new
information, future events or otherwise.
ClickSoftware Company Contact
Melissa Circe
ClickSoftware
melissa.circe@clicksoftware.com
+1-(781)-272-5903 Ext: 2272
Source: ClickSoftware Technologies Ltd