Page All:
Page 1
Pan India Real-Estate Booking Channel Doubles Sales With Help of Ameyo Solution
Ameyo Improves Reach-out Program of DiscountedFlats.com Within 3 Months of Deployment
GURGAON, India, May 7, 2012/PRNewswire/ --
Drishti's Ameyo solution [http://www.drishti-soft.com/product.php ] serves as the
backbone for customer interaction process
[http://www.drishti-soft.com/telemarketing_sales.php ] of DiscountedFlats.com. The latter
is a renowned real-estate [http://www.drishti-soft.com/industries.php ] booking provider
in delivering the best property values to its clients pan-India and was looking for a
robust solution that could handle large volumes of calls in reaching out to customers.
(Logo:
http://www.newscom.com/cgi-bin/prnh/20120409/525164 )
Speaking about the solution, Mr. Aman Gupta, Director, DiscountedFlats.com says, "As
our business is growing across the nation, we were looking for a tried and tested
technology to assist us in our reach-out campaigns and improve customer experience. We
chose the all-in-one Ameyo solution from Drishti for the rich features and proven track
record. The solution helped us automate our business processes thereby increasing our
productivity as well as quality of our customer interactions. Within 3 months our sales
doubled and we increased our strength from 20 to 40 agents, far exceeding our initial
expectation."
The real-estate sector is growing hand in hand with the exponential growth of the
Indian economy, with more mobile and financially astute individuals looking to procure an
asset for their own use or investment purposes. Digish Shah, Business Manager - West India
says, "Businesses are different now than they were years before. Consumers are sensitive
towards quality of service deliveries, with easy access to information, customer voice is
more relevant and affects perceived value. Businesses are always smart and adapt to
customer demands, with a central focus on providing localized and personalized services."
In order to address the need of localized service to its customers, Drishti offered
the Ameyo solution to automate processes, allowing DiscountedFlats.com to reach a large
number of customers all over the country. Additionally, they were benefited with
intelligent call routing, IVR and an integrated CIM (Customer Interaction Management)
system, enabling their agents to deliver the best customer experience to prospects in
every location.
About DiscountedFlats.com:
Discountedflats (DF) is a pan-India group booking channel, which groups individual
residential buyers based across India. DFs USP is "customer empowerment" including
tangible discounts, state-of-the-art services, single source for the residential primary
market of the country, and advanced analytics.
About Drishti:
Drishti [http://www.drishti-soft.com/contactus.php ] is a leading provider of Contact
Center Software and Enterprise Communications Applications. Drishti offers communications
solutions that empower enterprises to dynamically manage business processes, interactions,
workforce and service levels on emerging unified communications (IP Telephony, Unified
Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service
Oriented Architecture), and SaaS (Software as a Service). Cutting-edge technologies from
Drishti have been designed to add value to the businesses and pave way for a structured
growth. Their customers enjoy significant benefits in terms of increase in efficiency
levels, reduction in operational costs, flexibility to grow, consistent user experience
and a demonstrable ROI.
Primary Media Contact : Kishore Daswani, pr@drishti-soft.com, 91-124-4771043
Photo:
http://www.newscom.com/cgi-bin/prnh/20120409/525164
Source: Drishti - Soft Solutions Pvt Ltd
PRN
Pan India Real-Estate Booking Channel Doubles Sales With Help of Ameyo Solution
Ameyo Improves Reach-out Program of DiscountedFlats.com Within 3 Months of Deployment
GURGAON, India, May 7, 2012/PRNewswire/ --
Drishti's Ameyo solution [http://www.drishti-soft.com/product.php ] serves as the
backbone for customer interaction process
[http://www.drishti-soft.com/telemarketing_sales.php ] of DiscountedFlats.com. The latter
is a renowned real-estate [http://www.drishti-soft.com/industries.php ] booking provider
in delivering the best property values to its clients pan-India and was looking for a
robust solution that could handle large volumes of calls in reaching out to customers.
(Logo:
http://www.newscom.com/cgi-bin/prnh/20120409/525164 )
Speaking about the solution, Mr. Aman Gupta, Director, DiscountedFlats.com says, "As
our business is growing across the nation, we were looking for a tried and tested
technology to assist us in our reach-out campaigns and improve customer experience. We
chose the all-in-one Ameyo solution from Drishti for the rich features and proven track
record. The solution helped us automate our business processes thereby increasing our
productivity as well as quality of our customer interactions. Within 3 months our sales
doubled and we increased our strength from 20 to 40 agents, far exceeding our initial
expectation."
The real-estate sector is growing hand in hand with the exponential growth of the
Indian economy, with more mobile and financially astute individuals looking to procure an
asset for their own use or investment purposes. Digish Shah, Business Manager - West India
says, "Businesses are different now than they were years before. Consumers are sensitive
towards quality of service deliveries, with easy access to information, customer voice is
more relevant and affects perceived value. Businesses are always smart and adapt to
customer demands, with a central focus on providing localized and personalized services."
In order to address the need of localized service to its customers, Drishti offered
the Ameyo solution to automate processes, allowing DiscountedFlats.com to reach a large
number of customers all over the country. Additionally, they were benefited with
intelligent call routing, IVR and an integrated CIM (Customer Interaction Management)
system, enabling their agents to deliver the best customer experience to prospects in
every location.
About DiscountedFlats.com:
Discountedflats (DF) is a pan-India group booking channel, which groups individual
residential buyers based across India. DFs USP is "customer empowerment" including
tangible discounts, state-of-the-art services, single source for the residential primary
market of the country, and advanced analytics.
About Drishti:
Drishti [http://www.drishti-soft.com/contactus.php ] is a leading provider of Contact
Center Software and Enterprise Communications Applications. Drishti offers communications
solutions that empower enterprises to dynamically manage business processes, interactions,
workforce and service levels on emerging unified communications (IP Telephony, Unified
Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service
Oriented Architecture), and SaaS (Software as a Service). Cutting-edge technologies from
Drishti have been designed to add value to the businesses and pave way for a structured
growth. Their customers enjoy significant benefits in terms of increase in efficiency
levels, reduction in operational costs, flexibility to grow, consistent user experience
and a demonstrable ROI.
Primary Media Contact : Kishore Daswani, pr@drishti-soft.com, 91-124-4771043
Photo:
http://www.newscom.com/cgi-bin/prnh/20120409/525164
Source: Drishti - Soft Solutions Pvt Ltd
PRN