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Broadcom Announces Full-Band Capture Remote Diagnostic Tools for Cable Operators
Reduces Operator Costs with New Levels of Customer Service
KEYSTONE, Colo., Aug. 6, 2012 /PRNewswire/ -- CableLabs Summer Conference -
News Highlights
-- New Full-Band Capture remote diagnostic tools continuously monitor the
entire 1GHz cable connection to all data and video channels.
-- Provides real-time and unobtrusive cable performance information to
quickly troubleshoot customer service issues.
-- Lowers operator costs by reducing truck rolls for unnecessary service
calls.
(Logo: http://photos.prnewswire.com/prnh/20060609/BROADCOMLOGO)
Broadcom Corporation (Nasdaq: BRCM), a global innovation leader in semiconductor solutions for wired and wireless communications, today announced a full suite of remote monitoring and diagnostic capabilities based on its Full-Band Capture digital tuning technology. By capturing the entire 1GHz cable spectrum, Broadcom's remote diagnostics provide access to real-time data and visibility into a user's home coax network for quick problem diagnosis and better overall customer service.
Broadcom will demonstrate the technology at CableLabs Summer Conference in Keystone, Colorado August 5-7. Visit Broadcom.com to learn more.
Key Points
-- Broadcom's Full-Band Capture Remote Diagnostics technology can be
implemented on the company's entire cable set-top box, gateway and modem
platforms using Full-Band Capture digital tuning technology chipsets.
Tailored to individual operator needs, operators can gather
troubleshooting information without impacting customer video or data
service. New remote diagnostics features include:
-- Advanced diagnostic capabilities including demodulator statistics
and RF spectrum analyzer functions.
-- Active non-intrusive monitoring to provide continual checks without
impacting user viewing or broadband experience.
-- Integration with the TR-69 protocol, Simple Network Management
Protocol (SNMP) or other web server-based protocols to provide both
remote and home access to real-time RF diagnostics data.
Availability
Broadcom's Full-Band Capture Diagnostics platforms are available today and supported on all cable set-top box, modem and gateway platforms with Full-Band Capture digital tuning technology.
Stay Connected
For ongoing Broadcom news visit our Newsroom, read our B-Connected Blog, or visit us on Facebook or Twitter. And to stay connected, subscribe to our RSS Feed.
Quote
Dan Marotta, Broadcom's Executive Vice President and General Manager, Broadband Communications Group:
"Broadcom's breakthrough Full-Band Capture digital tuning technology not only gives operators the flexibility to deliver more channels and services at a lower cost, but it also enables the ability to deliver remote diagnostic services. This service is not only delivering a vastly improved customer service experience, but also facilitates huge cost savings for operators."
About Broadcom
Broadcom Corporation (NASDAQ: BRCM), a FORTUNE 500® company, is a global leader and innovator in semiconductor solutions for wired and wireless communications. Broadcom® products seamlessly deliver voice, video, data and multimedia connectivity in the home, office and mobile environments. With the industry's broadest portfolio of state-of-the-art system-on-a-chip and embedded software solutions, Broadcom is changing the world by Connecting everything®. For more information, go to http://www.broadcom.com.
Broadcom®, the pulse logo, Connecting everything®, the Connecting everything logo are among the trademarks of Broadcom Corporation and/or its affiliates in the United States, certain other countries and/or the EU. Any other trademarks or trade names mentioned are the property of their respective owners.
Contacts
Trade Press Investor Relations
Dana Brzozkiewicz Chris Zegarelli
Public Relations Manager Senior Director, Investor Relations
949-926-6367 949-926-7567
danabrz@broadcom.com czegarel@broadcom.com
SOURCE Broadcom Corporation; BRCM Broadband
Photo:http://photos.prnewswire.com/prnh/20060609/BROADCOMLOGO
http://photoarchive.ap.org/
Broadcom Corporation; BRCM Broadband
Web Site: http://www.broadcom.com
Broadcom Announces Full-Band Capture Remote Diagnostic Tools for Cable Operators
Reduces Operator Costs with New Levels of Customer Service
KEYSTONE, Colo., Aug. 6, 2012 /PRNewswire/ -- CableLabs Summer Conference -
News Highlights
-- New Full-Band Capture remote diagnostic tools continuously monitor the
entire 1GHz cable connection to all data and video channels.
-- Provides real-time and unobtrusive cable performance information to
quickly troubleshoot customer service issues.
-- Lowers operator costs by reducing truck rolls for unnecessary service
calls.
(Logo: http://photos.prnewswire.com/prnh/20060609/BROADCOMLOGO)
Broadcom Corporation (Nasdaq: BRCM), a global innovation leader in semiconductor solutions for wired and wireless communications, today announced a full suite of remote monitoring and diagnostic capabilities based on its Full-Band Capture digital tuning technology. By capturing the entire 1GHz cable spectrum, Broadcom's remote diagnostics provide access to real-time data and visibility into a user's home coax network for quick problem diagnosis and better overall customer service.
Broadcom will demonstrate the technology at CableLabs Summer Conference in Keystone, Colorado August 5-7. Visit Broadcom.com to learn more.
Key Points
-- Broadcom's Full-Band Capture Remote Diagnostics technology can be
implemented on the company's entire cable set-top box, gateway and modem
platforms using Full-Band Capture digital tuning technology chipsets.
Tailored to individual operator needs, operators can gather
troubleshooting information without impacting customer video or data
service. New remote diagnostics features include:
-- Advanced diagnostic capabilities including demodulator statistics
and RF spectrum analyzer functions.
-- Active non-intrusive monitoring to provide continual checks without
impacting user viewing or broadband experience.
-- Integration with the TR-69 protocol, Simple Network Management
Protocol (SNMP) or other web server-based protocols to provide both
remote and home access to real-time RF diagnostics data.
Availability
Broadcom's Full-Band Capture Diagnostics platforms are available today and supported on all cable set-top box, modem and gateway platforms with Full-Band Capture digital tuning technology.
Stay Connected
For ongoing Broadcom news visit our Newsroom, read our B-Connected Blog, or visit us on Facebook or Twitter. And to stay connected, subscribe to our RSS Feed.
Quote
Dan Marotta, Broadcom's Executive Vice President and General Manager, Broadband Communications Group:
"Broadcom's breakthrough Full-Band Capture digital tuning technology not only gives operators the flexibility to deliver more channels and services at a lower cost, but it also enables the ability to deliver remote diagnostic services. This service is not only delivering a vastly improved customer service experience, but also facilitates huge cost savings for operators."
About Broadcom
Broadcom Corporation (NASDAQ: BRCM), a FORTUNE 500® company, is a global leader and innovator in semiconductor solutions for wired and wireless communications. Broadcom® products seamlessly deliver voice, video, data and multimedia connectivity in the home, office and mobile environments. With the industry's broadest portfolio of state-of-the-art system-on-a-chip and embedded software solutions, Broadcom is changing the world by Connecting everything®. For more information, go to http://www.broadcom.com.
Broadcom®, the pulse logo, Connecting everything®, the Connecting everything logo are among the trademarks of Broadcom Corporation and/or its affiliates in the United States, certain other countries and/or the EU. Any other trademarks or trade names mentioned are the property of their respective owners.
Contacts
Trade Press Investor Relations
Dana Brzozkiewicz Chris Zegarelli
Public Relations Manager Senior Director, Investor Relations
949-926-6367 949-926-7567
danabrz@broadcom.com czegarel@broadcom.com
SOURCE Broadcom Corporation; BRCM Broadband
Photo:http://photos.prnewswire.com/prnh/20060609/BROADCOMLOGO
http://photoarchive.ap.org/
Broadcom Corporation; BRCM Broadband
Web Site: http://www.broadcom.com