According to the survey, consumers are starting to blur the lines between mobile and
physical shopping, with the vast majority of smartphone owners now using their devices to
help them shop on the high street. Consumers appear to be growing increasingly comfortable
with using their smartphone as a price comparison tool, whilst also appreciating the
ability to access real time vouchers and discount coupons for high street stores.
The study also highlighted the growing popularity of QR Codes, which now carry a 94%
recognition rate, with 44% of smartphone users actively using them whilst out shopping.
According to PRS VP Jonathan Asher, "while the digital age has changed the retail
landscape, it does not mean the end of all brick and mortar stores as we know them".
The app was launched as part of an overall relaunch of Hertz's websites, with the
company now employing what it describes as "responsive design technology", to ensure that
customers are presented with a familiar and easy to use interface, regardless of how they
interact with the company.
Hertz is regarded as leading the way in terms of the use of technology in the car
rental industry, with innovations such as the "Carfirmations" service advising customers
of their chosen products by text. According to Hertz CEO Mark Frissora, "our quest is to
provide the most streamlined experience for the variety of devices customers use to rent
cars".
The modified phone will be used in hospitals and clinics in order to detect certain
non-lethal heart conditions, with the company hoping to significantly speed up diagnosis
times and patient turnover. Doctors will also be able to externally monitor their patients
using the device, giving them access to real time updates on key biometrics that are
crucial for the long-term safety of the patient.
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