eReceptionist reveals its secrets to ensure happy customers and a contented Christmas.
By creating a 'virtual office' environment you can ensure you never miss a call or let
down a client, even though you may be miles away from the office.
You have all worked hard all year, hit your targets and enjoyed the office party. But
while your staff take a break you face a bleak time operating the office phones in case
any of those last minute orders go astray.
Alternatively, you could sneak off, put on your slippers and sit by the fire with your
family, safe in the knowledge that all your calls are taken care of, even with no one on
the premises.
How? By being in your virtual office. A virtual office is a modern day solution to
this age-old problem allowing you to have a Christmas break and a business. Even when
small businesses are stretched to meet demand, it's so easy to create a professional,
established image by using virtual receptionist [http://www.ereceptionist.co.uk ] tools.
For the perfect Christmas, consider the following Top Five tips from eReceptionist:
1) Choose a cloud based virtual receptionist provider to set up a call
management [http://www.ereceptionist.co.uk/resources/call-management ] service that
can respond quickly, efficiently and automatically to client calls when there is no
one in the office. These can be set up instantly and managed without the installation
of hardware. The management of your calls is carried out virtually, not the call
quality, so you won't be impacted by some of the issues which some VoIP operators
have
2) Forward your calls to your home number, your mobile, to your holiday
hotel, or even your mum and dads. You can give the impression of being in the office,
even if you still have your slippers on
3) If you are planning to be overseas for the festive period, make sure your
provider offers voicemail by email - although the EU has cut roaming rates, they can
still cause a shock so voicemail by email can allow you to instantly listen to
messages without getting hit in the pocket
4) Set up your schedule for the festive season, know when you can take a call
and when you can't. If you have a colleague, share schedules and set up an automatic
call forwarding schedule between you so that no-one misses out on their Christmas,
and the business does not miss out either
5) Settle back, relax, enjoy the comforts of home (safe in the knowledge that
you won't miss a vital call) - 87% of entrepreneurs say that they feel better and can
add more to their business after a break - and you should too!
Overall, having a service such as this allows you to enjoy your Christmas break, safe
in the knowledge that you're not missing business just because you're away from your desk.
It means that you, your family, your colleagues and customers can have a Merry Christmas
and come back relaxed and refreshed, ready for another successful year.
Article written by Rory Whelan, Voice Marketing Manager, j2 Global - providing
advanced communications for more than 11 million customers in more than 4,100 cities
around the world. For more information on the eReceptionist products, go to http://www.ereceptionist.co.uk
Contact: Tony Brown - +44(0)20-7199-3975 - tony@babelpr.com