Dhruv Launches Insurance Grievance Management System for Export Credit Guarantee Corporation of India Ltd., a Government of India Enterprise

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January 6, 2013
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Dhruv Launches Insurance Grievance Management System for Export Credit Guarantee Corporation of India Ltd., a Government of India Enterprise

BANGALORE, January 7, 2013 /PRNewswire/ --

    Dhruv Compusoft Consultancy Pvt. Ltd. (http://www.dhruvts.com [http://www.dhruvts.com ]), a
Bangalore-based software company, announced that it has launched Insurance Grievance
Management System for Export Credit Guarantee Corporation of India Ltd.(ECGC), which
integrates with IRDA's Integrated Grievance Management System (IGMS) via Web services.

    The company claimed in a press release that four firms in India have implemented
Dhruv's IGMS system, and through this engagement, Dhruv will help them in meeting IRDA
regulatory requirements relating to IGMS.

    "Dhruv has successfully implemented IGMS for us and we are happy with their work and
knowledge of IRDA's specifications on IGMS and also their continued support," said P.
Prasad, Deputy General Manager, ECGC of India Ltd.

    In a bid to overhaul the consumer grievance redressal mechanism for the insurance
sector, the IRDA has proposed to set up an Integrated Grievance Management System (IGMS).
Dhruv Compusoft has in turn designed an elegant grievance management system to enable both
insurers and the IRDA to synchronize in real-time, while demarcating batches.

    With IGMS, policyholders can register and view the status of the grievance filed.
Through the new grievance management system, the regulator proposes to create a central
database of all complaints flowing in to the insurance grievance redressal mechanism.

    About Dhruv:

    Dhruv Compusoft Consultancy Pvt. Ltd., a leading information technology, consulting
and outsourcing company, that delivers solutions in area of manufacturing, insurance,
financial services, healthcare and not-for-profits. Helping clients in realizing their
goals by providing business solutions through technology on business critical applications
like shop-floor systems for manufacturing, eCommerce, B2B integration of vendors and
customers, data integration solutions for cloud platforms, reporting solutions on customer
life-cycle to product life-cycle, enterprise mobility solutions to name a few of their key
focus areas. It has offices in India, Singapore and USA.

    For more information, please visit http://www.dhruvts.com or write to
info@dhruvts.com.

    About ECGC:

    Export Credit Guarantee Corporation of India Ltd. (ECGC) is a Government of India
Enterprise which provides export credit insurance facilities to exporters and banks in
India.

    Primary Media Contact: Anil, anilme@dhruvts.com, 91-80-65329626

    Secondary Media Contact: Sunil, sunilnaik@dhruvts.com, 91-80-65329626

Dhruv Compusoft Consultancy Private Limited

CONTACT: PRN

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