Drishti's Node Flow Enhances Workflow Design Capability of AMEYO

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January 7, 2013
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Drishti's Node Flow Enhances Workflow Design Capability of AMEYO

GURGAON, India, January 7, 2013 /PRNewswire/ --

    AMEYO Node Flow Forms the Platform for the Creation of Customised IVRs

    Contact centres [http://www.drishti-soft.com/contact_center.php ] and enterprises
confront with evolving challenges for which they require a technology
[http://www.drishti-soft.com/solution.php ] to cope with them. Drishti's AMEYO
[http://www.drishti-soft.com/ameyo_expert.php ] has been one such solution
[http://www.drishti-soft.com/solution.php ] that provides the ability for a contact center
to function effectively. The Node Flow is a workflow designing platform that facilitates
faster and easy application development and the creation of multifarious IVRs. It is
vigorously used by the intricate processes of large enterprises like the providers of
telecom services etc.

    (Logo:
http://photos.prnewswire.com/prnh/20120625/IND10048699)

    The Node Flow is a user interface device fabricated for improving IVR applications as
well as for an absolute communication application for intelligent networks of large
enterprises and telecom companies. The application possesses an inbuilt support of
advanced application interfaces like web API and soap API. In addition to these, it is
also a design that facilitates the construction of independent IVR templates which may be
a part of the main IVR call flows. Any amendment in the template would get displayed
automatically in the IVR.

    In reference to this, CTO at Drishti, Nayan Jain opines, "We realize the requirements
of the intricate processes of large enterprises are dynamic which vary day in and day out.
In order to help them attain their needs, the Node Flow has been designed to cater to
their needs. It is a tool that integrates with AMEYO and executes all the possible efforts
assigned to it. It is also user-friendly which enables the user to record all the
occurrences and executions. AMEYO derives it's intelligence from the Node Flow which
identifies operations and makes scheduling easier."

    With the help of the Node Flow, the complex business processes have been able to
execute their businesses easily and without hassles. It enables database connectivity,
scheduled call backs and also identify them according to a customer's requirement. It has
the ability for answering machine detection and also enables the transfer of calls to a
particular DID. In a nutshell, the Node Flow is the backbone of AMEYO which works
efficiently with its assistance.

    About AMEYO:

    AMEYO is the flagship solution from Drishti for complete CIM. It has been designed to
add value to the businesses and pave way for a structured growth. AMEYO customers enjoy
significant increase in efficiency levels, reduction in operational costs, flexibility,
consistent user experience and a demonstrable ROI.

    About Drishti:

    Drishti offers communications solutions that empower enterprises and contact centers
to dynamically manage business processes, interactions, workforce and service levels on
emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence
Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS
(Software as a Service). Cutting-edge technologies from Drishti have been designed to add
value to the businesses and pave way for a structured growth.

    Primary Media Contact: Vijayendra Raj, vijayendraraj@drishti-soft.com,
91-124-4771000

    Photo:
    http://photos.prnewswire.com/prnh/20120625/IND10048699

Photo:http://photos.prnewswire.com/prnh/20120625/IND10048699
http://photoarchive.ap.org/
Drishti - Soft Solutions Pvt Ltd

CONTACT: PRN

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