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Verizon Announces the Availability of hum, Creating a Smart, Connected Driving Experience for more than 150 Million Vehicles
New Service Modernizes Roadside Assistance by Bringing Together Diagnostics and Expert Care, Delivering Ultimate Peace-of-Mind Behind the Wheel
ATLANTA, Aug. 26, 2015 /PRNewswire/ -- Verizon Telematics today announced the commercial availability of hum, an aftermarket vehicle technology and subscription service that enables drivers on the road to make their car smarter through a simple solution regardless of their wireless service provider.
https://photos.prnewswire.com/prnvar/20150826/261103LOGO
First announced in January at the North American International Auto Show as Verizon Vehicle,hum provides subscribers with a self-installed solution that helps predict potential issues, prevents breakdowns and offers protection when problems do arise. At the simple press of a button, drivers receive diagnostic information, pinpoint roadside assistance and live consultation with ASE-certified mechanics and emergency personnel on-demand.
"Hum is an important service, one that we feel passionately will help save lives and keep drivers and their loved ones protected whether they are traveling across town or across the country," said Andrés Irlando, CEO at Verizon Telematics. "This service equips drivers on the road today with the same level of information about their vehicles that fitness wearables deliver about our health. Simply put, hum democratizes the safety and convenience of vehicle connectivity."
Powered by Verizon Telematics technology deployed to some of the world's most prominent automakers, insurance companies and fleet managers for more than a decade - as the telematics service provider's first direct-to-consumer offering - hum is compatible with more than 150 million passenger vehicles on the road today.
How hum works
Subscribers simply install hum through an onboard diagnostic (OBD) reader that is plugged into the vehicle's OBD port, and a Bluetooth-enabled device that is clipped to the visor. The monthly subscription also includes a smartphone app allowing subscribers to monitor their vehicle health, contact help, and manage maintenance needs, even when they are not behind the wheel.
Through GPS-based technology, hum helps accurately dispatch advanced roadside assistance, alerts emergency personnel of a car's location if a crash is detected, and assists authorities in locating a vehicle that has been reported stolen.
"By modernizing traditional 'roadside assistance,' hum is designed to deliver ultimate peace-of-mind behind the wheel," Irlando added. "Now, in addition to being protected with live help and emergency services, drivers will know what their check engine light means and will be empowered with information and knowledge on how to get the problem fixed and what it may cost."
Specific features include:
-- Pinpoint Roadside Assistance for breakdowns, flat tires, overheating,
dead battery or virtually anything else that might require towing or
roadside assistance.
-- Incident Alert & Emergency Assistance notifies the hum emergency
response center if the system detects an incident. Help will be
dispatched to the vehicle's GPS location if an accident is confirmed or
if there is no response from the driver for additional support. Drivers
can also initiate a call at the push of a button to speak with a
trained, live agent.
-- Auto Health & Diagnostics helps predict and prevent mechanical issues
before they become bigger problems by giving subscribers' insights into
their car's health via the hum web portal and smartphone app.
-- Mechanic's Hotline connects subscribers with ASE Certified Mechanics
providing personalized, immediate and unbiased consultation related to
their vehicle's repair and maintenance issues.
-- Parking & Meter Tools help drivers find where they left their vehicle --
using the hum smartphone app -- while also keeping tabs on how much time
is left on the meter.
-- Maintenance Reminders and Alerts can be set for oil changes, tire
rotations and more. Additionally, hum will automatically alert customers
to vehicle troubles and general manufacturer recalls.
-- Stolen Vehicle Location Assistance is available at the subscriber's
request - hum can provide information to authorities in order to help
locate the stolen vehicle.
-- Travel & Repair Discounts include hotels, vehicle rentals, related
travel expenses, and auto maintenance.
Two year subscription plans start at $14.99 per month plus taxes, fees and equipment for the first vehicle (including the hardware, valued at $120) with the option to add other vehicles for less. For more information and to purchase hum, visit hum.com.
Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York, is a global leader in delivering the promise of the digital world. Verizon Wireless operates America's most reliable wireless network, with 109.5 million retail connections nationwide. Verizon also provides converged communications, information and entertainment services over America's most advanced fiber-optic network, and delivers integrated business solutions to customers worldwide. A Fortune 15 company with more than $127 billion in 2014 revenues, Verizon employs a diverse workforce of 178,500. For more information, visit http://www.verizon.com/news/.
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Verizon
CONTACT: Marie McGehee, 908-559-3884, marie.mcgehee@verizon.com, Twitter: @Marie_McGehee
Web Site: http://www.verizon.com
Verizon Announces the Availability of hum, Creating a Smart, Connected Driving Experience for more than 150 Million Vehicles
New Service Modernizes Roadside Assistance by Bringing Together Diagnostics and Expert Care, Delivering Ultimate Peace-of-Mind Behind the Wheel
ATLANTA, Aug. 26, 2015 /PRNewswire/ -- Verizon Telematics today announced the commercial availability of hum, an aftermarket vehicle technology and subscription service that enables drivers on the road to make their car smarter through a simple solution regardless of their wireless service provider.
https://photos.prnewswire.com/prnvar/20150826/261103LOGO
First announced in January at the North American International Auto Show as Verizon Vehicle,hum provides subscribers with a self-installed solution that helps predict potential issues, prevents breakdowns and offers protection when problems do arise. At the simple press of a button, drivers receive diagnostic information, pinpoint roadside assistance and live consultation with ASE-certified mechanics and emergency personnel on-demand.
"Hum is an important service, one that we feel passionately will help save lives and keep drivers and their loved ones protected whether they are traveling across town or across the country," said Andrés Irlando, CEO at Verizon Telematics. "This service equips drivers on the road today with the same level of information about their vehicles that fitness wearables deliver about our health. Simply put, hum democratizes the safety and convenience of vehicle connectivity."
Powered by Verizon Telematics technology deployed to some of the world's most prominent automakers, insurance companies and fleet managers for more than a decade - as the telematics service provider's first direct-to-consumer offering - hum is compatible with more than 150 million passenger vehicles on the road today.
How hum works
Subscribers simply install hum through an onboard diagnostic (OBD) reader that is plugged into the vehicle's OBD port, and a Bluetooth-enabled device that is clipped to the visor. The monthly subscription also includes a smartphone app allowing subscribers to monitor their vehicle health, contact help, and manage maintenance needs, even when they are not behind the wheel.
Through GPS-based technology, hum helps accurately dispatch advanced roadside assistance, alerts emergency personnel of a car's location if a crash is detected, and assists authorities in locating a vehicle that has been reported stolen.
"By modernizing traditional 'roadside assistance,' hum is designed to deliver ultimate peace-of-mind behind the wheel," Irlando added. "Now, in addition to being protected with live help and emergency services, drivers will know what their check engine light means and will be empowered with information and knowledge on how to get the problem fixed and what it may cost."
Specific features include:
-- Pinpoint Roadside Assistance for breakdowns, flat tires, overheating,
dead battery or virtually anything else that might require towing or
roadside assistance.
-- Incident Alert & Emergency Assistance notifies the hum emergency
response center if the system detects an incident. Help will be
dispatched to the vehicle's GPS location if an accident is confirmed or
if there is no response from the driver for additional support. Drivers
can also initiate a call at the push of a button to speak with a
trained, live agent.
-- Auto Health & Diagnostics helps predict and prevent mechanical issues
before they become bigger problems by giving subscribers' insights into
their car's health via the hum web portal and smartphone app.
-- Mechanic's Hotline connects subscribers with ASE Certified Mechanics
providing personalized, immediate and unbiased consultation related to
their vehicle's repair and maintenance issues.
-- Parking & Meter Tools help drivers find where they left their vehicle --
using the hum smartphone app -- while also keeping tabs on how much time
is left on the meter.
-- Maintenance Reminders and Alerts can be set for oil changes, tire
rotations and more. Additionally, hum will automatically alert customers
to vehicle troubles and general manufacturer recalls.
-- Stolen Vehicle Location Assistance is available at the subscriber's
request - hum can provide information to authorities in order to help
locate the stolen vehicle.
-- Travel & Repair Discounts include hotels, vehicle rentals, related
travel expenses, and auto maintenance.
Two year subscription plans start at $14.99 per month plus taxes, fees and equipment for the first vehicle (including the hardware, valued at $120) with the option to add other vehicles for less. For more information and to purchase hum, visit hum.com.
Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York, is a global leader in delivering the promise of the digital world. Verizon Wireless operates America's most reliable wireless network, with 109.5 million retail connections nationwide. Verizon also provides converged communications, information and entertainment services over America's most advanced fiber-optic network, and delivers integrated business solutions to customers worldwide. A Fortune 15 company with more than $127 billion in 2014 revenues, Verizon employs a diverse workforce of 178,500. For more information, visit http://www.verizon.com/news/.
https://photos.prnewswire.com/prnvar/20150826/261104
Logo - http://photos.prnewswire.com/prnh/20150826/261103LOGO
Photo - http://photos.prnewswire.com/prnh/20150826/261104
SOURCE Verizon
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Photo:https://photos.prnewswire.com/prnh/20150826/261104
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Photo:https://photos.prnewswire.com/prnh/20150826/261103LOGO
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Photo:https://photos.prnewswire.com/prnh/20150826/261104
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Verizon
CONTACT: Marie McGehee, 908-559-3884, marie.mcgehee@verizon.com, Twitter: @Marie_McGehee
Web Site: http://www.verizon.com